Not written for Vista
Some programs??”particularly those that interact with the operating system
or rely on features only available in certain versions of Windows??”
won??™t load if your version of Windows isn??™t on their preapproved list.
(This also applies to setup programs.) To get around this, right-click any
.exe file (or a shortcut to any .exe file), select Properties, and choose the
Compatibility tab. Turn on the Run this program in compatibility
mode for option, and from the list immediately underneath, choose a
Windows version you know to be supported by your software. Click
OK and then try running the program again. Note that just because the
program now thinks it??™s running under, say, Windows XP with Service
Pack 2, doesn??™t mean the program will actually function correctly in
Windows Vista. But much of the time, a little spoofing is all it takes.
Figure 6-8. Vista shows you a history of recent crashes, and gives you the opportunity to
share that information with Microsoft at a time that??™s convenient for you
Crashes and Error Messages | 305
Troubleshooting
Missing file or setting
Most applications require a laundry list of different support files??”not
to mention a few dozen Registry settings to be in place??”for them to
function. If the program worked at one point, but no longer does, it
might need nothing more than to be reinstalled. (This is particularly
true of programs that were installed on a previous version of Windows,
and were simply left intact when you upgraded to Vista.
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