You??™ve heard it before, and here it is again: don??™t open email attachments
sent to you from people you don??™t know, especially if they are Word documents
or .exe files. If someone sends you an attachment and you??™re tempted
to open it, scan it manually beforehand, and then refrain from opening it.
Most antivirus software adds a context-menu item to all files, allowing you
to scan any given file by right-clicking on it and selecting Scan (or something
similar).
If you??™re on a network, your PC is only as secure as the least-secure PC on
the network. If it??™s a home network, make sure everyone who uses machines
on that network understands the concepts outlined here. If it??™s a corporate
network, there??™s no accounting for the stupidity of your coworkers, so you
may choose to leave the auto-protect antivirus software in place.
286 | Chapter 6: Troubleshooting
What to Do When Windows Won??™t Start
Unfortunately, Windows??™ inability to load itself is a common problem, usually
occurring without an error message or any obvious way to resolve it.
Sometimes you??™ll just get a black screen after the startup logo, or your computer
may even restart itself instead of displaying the desktop. Of the many
causes to this problem, many deal with hardware drivers, conflicts, or file
corruption??”all of which are discussed elsewhere in this chapter.
But when Windows won??™t start, how do you fix the problem? There??™s no
Windows Explorer to delete files, no Internet to research solutions, no
Device Manager to check and uncheck boxes, and no Solitaire to while away
the time.
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