BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
B. TCP/IP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
xiii
Preface
Why Am I Annoyed?
Imagine a windowless room in a nondescript office building. Inoffensive tan
carpet lines the floors, fluorescent lights hum softly overhead, and 20 seated
Microsoft employees flank a rectangular folding table in the center of the
room. On the table rests a Windows PC, and at its helm, a slack-jawed
cipher punches blindly at the controls in a vain attempt to carry out a task
requested by the team leader.
???OK, here??™s the next exercise: find a picture of a badger on the Internet and
print it out on that printer there,??? says the leader.
The observers??”members of Microsoft??™s Usability Research Group??”diligently
note each click, keypress, and hesitation, hoping they??™ll learn the
answer to the industry??™s big secret: why do so many people find computers
difficult to use?
Over the years, Microsoft has uncovered many startling facts about PC users
with this system, and the software has been changed accordingly. For
instance, people new to computers apparently have a hard time with the
concept of overlapping windows. (Did I say ???startling???? I meant ???idiotic.
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