All good usability
practices, graphic design patterns, and software development practices you have
learned so far are still applicable to the mobile web. They are actually a base that you
build your mobile development patterns on.
What's most important for any application is that it serves user needs. We may
develop a mobile website, but the users may find it very difficult to use it. We can
wait for them to send us complaints or be proactive and try to find out if they are
having problems.
Luigi is very sensitive about his customers, so he wants to find out if they are having
any troubles. So after applying all the best practices, we still want to put in place
a routine to track user behavior and provide an opportunity to them to give us
feedback. Let us see how we can do this.
Collecting User Behavior Data
We could follow all the best practices of mobile development. But what if we become
proactive and try to understand how the user uses our application? If we track
the pages our users are visiting, and how much time they are spending on each,
we can get a fair sense of how the application is working for them. If we also track
the browser data and some other application parameters, we will get a reasonably
good picture of what's working and what's not working.
Pages:
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134