Keep things simple, and keep things focused.
CHAPTER 12 n REALISTIC DISASTER RECOVERY PLANNING 310
This is another situation in which approaching the discussion passively (i.e., asking
for their advice or input) can have a dramatic effect on whether or not you??™re even heard.
Always talk in terms of implications, both from a risk and a cost perspective.
Another quick road to failure with a business group is to walk into the room or office
and ask, ???So, what do you do???? Take the time to learn something about any perspective
business unit before talking with the people involved, and try to summarize to them what
you think their needs may be and why disaster recovery planning is important to them.
It??™s fine if you get something wrong. In fact, that can actually be constructive to the dialog.
Because you??™ve shown some level of understanding what they do, they??™ll be more
inclined to provide you with information. It??™s sort of like being in France and taking the
time to learn a little French. Even though they??™ll correct you or ask you to speak in English,
you??™ll be treated with much more respect than the average tourist.
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