If they??™re involved in a confrontation, you??™ll probably have to argue
for them as a sort of proxy. However, arguing on behalf of such people can be difficult,
CHAPTER 12 n REALISTIC DISASTER RECOVERY PLANNING 303
because they won??™t be willing to tell you what their concerns are until you extricate them
from the confrontational situation. But it is paramount that you try to argue on their
behalf. Restate what you think their point is, and ask if you??™re correct. Keep poking and
prodding until the crux of the confrontation is made apparent. (Speaking to them alone,
away from the source of confrontation, can help too.)
If a pacifist is in the role of a project manager, attempt to take the argument out of
the hands of the participants. Make both sides present their case to you, then evaluate
both positions in an all-inclusive discussion. If you can do this effectively, the pacifist
project manager will no longer see a confrontation, but instead will see a harmonious
discussion of the issues.
nTip If you want to further explore the topic of human behavior, don??™t read Freud, Jung, or any other psychologist
or philosopher.
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